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PLEASE NOTE WE ARE EXPERIENCING AN UNUSUALLY HIGH VOLUME OF ORDERS, DELIVERY TIMES ARE UP TO 10 WORKING DAYS. WE ARE WORKING HARD TO ADDRESS THIS ISSUE. THANK YOU FOR YOUR PATIENCE.


Poundshop.com's Terms, Conditions and Policies


Policies Introduction

Welcome to Poundshop.com's website.

We know that no-one likes the small print, so we have tried our best to make our Terms, Conditions and Policies as user friendly and as clear as possible.

By reading on, we hope that you will find all the information you need to understand the processes involved from the point you access our website, right through to the point that our goods are delivered to you.

If you continue to browse and use this website, then you are agreeing to comply with, and be bound by our legal requirements. Please be aware that our Terms and Conditions, alongside our Policies, have been put together to protect you, us and our other users - so we strongly suggest that you read these documents thoroughly. If you disagree with any part of these rules then please do not proceed to use our website. The legal requirements found on this site, govern Online Poundshop Ltd’s relationship with you in association to this website. These Terms, Conditions and Policies do not affect your statutory rights.

For easier navigation, our legal documents have been categorised below so that you can find the information you require:

Website Terms of Use:

These terms detail who we are and the content, liability, changes and external linking of our website.

Privacy Policy:

This policy tells you how we process any Personal Information we collect from / about you.

Acceptable Use Policy:

This policy gives you information on what comments and other input we consider to be acceptable when you comment on our website.

Cookies Policy:

This policy gives details of the Cookies that we use on our website, how they work and what information they collect from you.

Online Purchasing Terms and Conditions:

These Terms and Conditions apply when you proceed to make a purchase of any products on our website.

Competition Terms and Conditions:

These Terms and Conditions apply when you proceed to enter one of our competitions.


From time to time, we may need to update and change these Policies, so please check for the most up to date version every time you visit our website. You may find it useful to print a copy or save them to your computer for future reference.

We last updated these legal documents on March 31, 2018.


Not found what you are looking for?

Well at Poundshop.com we are here to help. Feel free to contact our customer services team on the following if you have any further queries:

T: 0121 647 2569
E: service@poundshop.com
A: Online Poundshop Ltd, Unit 8 Parkway, Pacific Ave, Wednesbury, WS10 7WP.